Return & Refund Policy

At Home Fresh, customer satisfaction is our priority.

Non-Returnable Policy

All products are non-returnable once delivered. Returns are accepted only in case of damaged, defective, or incorrect products received.

Return Eligibility

Products must be:

• Unused
• Unwashed
• In original packaging
• With all tags attached
• In resalable condition

Non-Returnable Items

The following items cannot be returned:

• Used or washed products
• Customized or personalized products
• Products damaged due to customer misuse
• Clearance or final sale items (if specified)

Damaged or Incorrect Products

If you receive:

• Wrong product
• Damaged product
• Defective product
  
  

Please contact us within 24 hours with:

• Order Number
• Product photos & video
• Package photos & video   
  
  

Refund Process

After inspection and approval:

• Refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.
  
  

Shipping Charges

Original shipping charges are generally non-refundable unless the return is due to our mistake.